SMS Consent

Quality IT Solutions operates the LaliSays platform, an AI-powered automation system that helps businesses manage tasks, workflows, and communications. As part of this platform, we offer SMS text messaging for delivering system alerts, task notifications, scheduled task results, and AI assistant responses directly to your mobile device. --- Types of Messages By opting in to LaliSays SMS messaging, you may receive the following types of automated text messages: - System Alerts — Critical notifications about your account, agents, or platform status - Task Notifications — Updates when automated tasks complete, fail, or require attention - Scheduled Task Results — Summaries and outcomes from your scheduled automation jobs - AI Assistant Responses — Replies and results from AI-driven workflows initiated through the platform Messages are operational in nature. We do not send marketing or promotional messages via SMS. --- How You Opt In We use a two-step consent process: Step 1 — Web Opt-In: During account onboarding, you provide your mobile phone number and check an unchecked consent box stating: "I agree to receive automated SMS notifications, alerts, and operational messages from LaliSays by Quality IT Solutions. Message frequency varies. Msg & data rates may apply. Text STOP to opt out. Text HELP for help." Step 2 — Double Opt-In Confirmation: After signup, you receive a confirmation SMS asking you to reply YES to activate SMS notifications. Only users who reply YES will receive further messages. Your opt-in consent is documented and stored in our system for compliance purposes. --- Message Frequency & Rates - Message frequency varies based on your platform activity, configured alerts, and scheduled tasks - Message and data rates may apply depending on your mobile carrier and plan - Quality IT Solutions does not charge for SMS messages, but your carrier may - Carriers are not liable for delayed or undelivered messages --- Opt-Out & Help - Text STOP to any message from LaliSays to unsubscribe at any time. No further messages will be sent unless you opt in again. - Text HELP to receive support information. - Email: support@qualityitsolutions.net - Opting out of SMS does not affect your LaliSays platform account. --- Privacy & Your Mobile Data - Your mobile phone number is collected solely for delivering SMS messages related to the LaliSays platform. - No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. - We do not sell, rent, or lease your mobile phone number to any third party. - Your phone number and consent records are stored securely. - For complete details, review our https://qualityitsolutions.net/privacy. --- Consent Is Not a Condition of Service Providing consent to receive SMS messages is entirely optional. Consent is not required as a condition of purchasing any product or service from Quality IT Solutions.